At Livian Hikes, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle shipping, delivery times, and related information.
1. Order Processing
- All orders are processed on a cash-on-delivery basis.
- Orders are typically processed within 1-2 business days after confirmation of the order.
2. Delivery Locations
- Livian Hikes delivers worldwide.
- Delivery times may vary depending on your location and local courier services.
3. Shipping Time
- Standard delivery usually takes 5-14 business days, depending on the destination.
- International deliveries may take longer due to customs or local postal services.
4. Shipping Charges
- Shipping charges, if any, will be displayed at checkout.
- Some promotions may include free shipping; please check your order details.
5. Order Tracking
- Once your order is dispatched, you will receive a confirmation with tracking details if applicable.
- You can contact us anytime at [email protected] for assistance with tracking your order.
6. Cash-on-Delivery
- Payment is collected at the time of delivery.
- Please ensure that someone is available to receive the order and make the payment in full.
7. Delivery Issues
- If there are any delays, damages, or issues with your delivery, please contact us immediately at [email protected].
- Livian Hikes will work to resolve any issues promptly and ensure your satisfaction.
8. Contact Us
For any questions regarding shipping, delivery, or cash-on-delivery arrangements, please email us at [email protected]